Free consultation & on boarding meeting
Let Me work hard so you don't have to
Let Me work hard so you don't have to
Let Me work hard so you don't have toLet Me work hard so you don't have toLet Me work hard so you don't have toI help remove the stress and worry from your life, allowing you to enjoy your work & personal life more fully.
Need more hours in a day?
I bet you didn't start your business to be an office manager and handling the demands of the daily operations.
Want more time to do what you love?
Let me be the invaluable asset you are missing by conquering the tasks you don't enjoy about running a business.
Ready for Your Solution?
ME! I am the extra set of hands you've been looking for so you have more productive weekdays, and more enjoyable weekends.
See my full resume below.
Hi, I am Monica,
A Louisiana native, mother of two, a stepmother of two, and soon to be a grandmother of one. I live with my husband and my cat, Milo, in a small country town. I enjoy reading, spending time with family, spoiling my fur baby, traveling and absolutely love the holiday season.
There isn't a time I can remember that I have not enjoyed the many tasks that come with being a secretary/administrative assistant. From the time I was a young girl when other girls were playing with dolls, I was paying bills with my fake checkbook and creating to-do lists and filling out a child’s version of homemade paperwork. Imagine my delight when I grow up and realize I can do what I love for a living.
Over the years, I have fine-tuned those skills to become an extremely capable, highly organized and confident individual with an enthusiastic and proactive approach to my work. I have developed excellent time management and interpersonal skills, I am detail-oriented, and possess excellent written and verbal skills. I am systems-oriented, aim to build and maintain good relationships with team members and clients through responsiveness. I flawlessly handle multiple tasks simultaneously while exhibiting grace and poise under pressure. I am always willing to learn something new, take great pride in my work, committed to excellence, and passionate about my career.
It would be a pleasure and a dream to support your growing business and help you achieve your goals. I understand what it takes to be successful and prosperous and I know that together we can make anything happen.
So don't panic, I’ve got your back! Let’s work together and get your focus back to growing your business!
Click the Panic Button above to contact me immediately!!!! DON'T STRESS! We've got this.
Skills & Qualifications
Administrative Support
Administrative Support
Administrative Support
Managing complex calendars and scheduling requests including
attending meetings with executives
Building & managing databases
Booking appointments and calls
Making travel arrangements
Monitoring voicemail
Data entry
Creating reports
Generating forms
PDF conversions, merging or splitting
Drafting letters, emails, internal communication, etc.
Preparing agendas
Personal online shopping
Setting up spreadsheets
Event planning & Management
Implementing and maintaining procedures
Maintaining Filing Systems/Record keeping:
Maintaining all physical and digital filing systems.
Managing Relationships with Clients
First point of contact for all clients,
Attending client meetings and representing executives in all aspects of client relations.
Email Management
Administrative Support
Administrative Support
Setting up Gmail or any other email client
Replying to common questions
Flagging important messages that need a reply
Following up on sent emails
Deleting spam
Unsubscribing from unwanted promotional lists
Tagging and archiving emails
Forwarding messages and inquiries to other team members
Using email plugins to optimize
Drafting responses
Managing and maintaining Executive's email correspondence:
Answering emails on behalf of executives,
Prioritizing emails,
Filing emails and scheduling time for executive to respond
Email Marketing
Setting up auto response
Scheduling email campaigns
Designing email templates
Scrubbing email lists
Human Resources
Administrative Support
Human Resources
Workforce Planning and Employment
Implementing the organization’s recruiting strategy
Interviewing applicants
Administering pre-employment tests
Assisting with completing background investigations
Processing transfers, promotions, and terminations
HR Development
Conducting training sessions
Administering on-the-job training programs
Evaluating the effectiveness of training programs
Maintaining records of employee participation in all training and development programs
Total Rewards
Analyzing job duties
Writing job descriptions
Performing job evaluations and job analyses
Conducting and analyzing compensation survey
Employee and Labor Relations (non-union environments)
Assisting with processing employee grievances
Overseeing engagement programs and other employee relations work
Risk Management
Developing and administering health and safety programs
Preparing government reports as to remain in compliance
Bookkeeping
Online Presence
Human Resources
Creating invoice templates
Accounts payable
Accounts Receivable
Processing payments
Creating financial statements
Bookkeeping
Set up and process payroll
Financial data organization
Budget creation & maintenance
Online Presence
Online Presence
Online Presence
Content Production
Editing photos
Creating graphics using Canva
Uploading posts
Formatting posts to be published
Scheduling posts for publication
Adding internal links to posts
Proofreading posts
Editing posts
Managing editorial calendar
Topic research
Compiling, formatting and uploading eBooks
Social Media Management
Setting up new pages, accounts, groups, etc.
Sharing images/videos/articles
Designing banners, headers and backgrounds
Creating giveaways and contests
Setting up & uploading content to social scheduling tools
Writing or updating online business profiles on platforms
Online Marketing
Setting up webinars
Creating and managing giveaways and promotions
Designing fliers and brochures
Website Management
Setting up new sites
Adding new pages
Customizing themes
Setting up integrations (with social media, mailing lists, etc.)
Setting up and integrating a shop page and/or payment gateway
Audio/Video Management
Upload videos to hosting platforms
Inserting audio or video files on blog or website
Sharing audio or video files across platforms
Audio or video transcription
Miscellaneous
Online Presence
Online Presence
Event Planning
Managing complex events
Company Christmas party,
Team building events,
Off-site meetings,
Training and conferences
Planning event budgets,
Objectives,
Themes,
Seating
Coordinating with suppliers.
Customer Support
Processing orders and shipments
Processing refunds
Handling customer inquiries
Operating live chat
Following up on orders, inquiries, etc.
Updating member records
Inviting/approving requests to join membership community
Setting up/updating CRM
Virtual Receptionist
Answer calls, & web chats for multiple businesses & professionals simultaneously
Take messages
Book appointments
transfer calls
understand & anticipate caller's needs
Provide accurate business & product information