Free consultation & on boarding meeting

image65

Let Me work hard so you don't have to

Let Me work hard so you don't have to

Let Me work hard so you don't have toLet Me work hard so you don't have toLet Me work hard so you don't have to

I help remove the stress and worry from your life, allowing you to enjoy your work & personal life more fully.

image66

Need more hours in a day?

I bet you didn't start your business to be an office manager and handling the demands of the daily operations.

image67

Want more time to do what you love?

Let me be the invaluable asset you are missing by conquering the tasks you don't enjoy about running a business.

image68

Ready for Your Solution?

ME! I am the extra set of hands  you've been looking for so you have more productive weekdays, and more enjoyable weekends.


See my full resume below.

Hi, I am Monica,

A Louisiana native, mother of two, a stepmother of two, and soon to be a grandmother of one. I live with my husband and my  cat, Milo, in a small country town.  I enjoy reading, spending time with family, spoiling my fur baby, traveling and absolutely love the holiday season.


There isn't a time I can remember that I have not enjoyed the many tasks that come with being a secretary/administrative assistant. From the time I was a young girl when other girls were playing with dolls, I was paying bills with my fake checkbook and creating to-do lists and filling out a child’s version of homemade paperwork. Imagine my delight when I grow up and realize I can do what I love for a living.


Over the years, I have fine-tuned those skills to become an extremely capable, highly organized and confident individual with an enthusiastic and proactive approach to my work. I have developed excellent time management and interpersonal skills, I am detail-oriented, and possess excellent written and verbal skills. I am systems-oriented, aim to build and maintain good relationships with team members and clients through responsiveness. I flawlessly handle multiple tasks simultaneously while exhibiting grace and poise under pressure.  I am always willing to learn something new, take great pride in my work, committed to excellence, and passionate about my career. 


It would be a pleasure and a dream to support your growing business and help you achieve your goals.  I understand what it takes to be successful and prosperous and I know that together we can make anything happen. 


So don't panic, I’ve got your back! Let’s work together and get your focus back to growing your business!

Click the Panic Button above to contact me immediately!!!! DON'T STRESS! We've got this.

Click the Panic Button above to contact me immediately!!!! DON'T STRESS! We've got this.

Skills & Qualifications

Administrative Support

Administrative Support

Administrative Support

image69

  Managing complex calendars and scheduling requests including

attending meetings with executives

Building & managing databases 

Booking appointments and calls

Making travel arrangements

Monitoring voicemail

Data entry

Creating reports

Generating forms

PDF conversions, merging or splitting

Drafting letters, emails, internal communication, etc.

Preparing agendas

Personal online shopping

Setting up spreadsheets

Event planning & Management

Implementing and maintaining procedures


Maintaining Filing Systems/Record keeping: 

Maintaining all physical and digital filing systems. 


Managing Relationships with Clients

First point of contact for all clients, 

Attending client meetings and representing executives in all aspects of client relations.

Email Management

Administrative Support

Administrative Support

image70

  

Setting up Gmail or any other email client

Replying to common questions

Flagging important messages that need a reply

Following up on sent emails

Deleting spam

Unsubscribing from unwanted promotional lists

Tagging and archiving emails

Forwarding messages and inquiries to other team members

Using email plugins to optimize

Drafting responses


Managing and maintaining Executive's email correspondence:

Answering emails on behalf of executives, 

Prioritizing emails, 

Filing emails and scheduling time for executive to respond 


Email Marketing

Setting up auto response

Scheduling email campaigns

Designing email templates

Scrubbing email lists

Human Resources

Administrative Support

Human Resources

image71

  

Workforce Planning and Employment

Implementing the organization’s recruiting strategy

Interviewing applicants

Administering pre-employment tests

Assisting with completing background investigations

Processing transfers, promotions, and terminations


HR Development

Conducting training sessions

Administering on-the-job training programs

Evaluating the effectiveness of training programs

Maintaining records of employee participation in all training and development programs


Total Rewards

Analyzing job duties

Writing job descriptions

Performing job evaluations and job analyses

Conducting and analyzing compensation survey


Employee and Labor Relations (non-union environments)

Assisting with processing employee grievances

Overseeing engagement programs and other employee relations work


Risk Management

Developing and administering health and safety programs

Preparing government reports as to remain in compliance


Bookkeeping

Online Presence

Human Resources

image72

  

Creating invoice templates

Accounts payable

Accounts Receivable

Processing payments

Creating financial statements

Bookkeeping

Set up and process payroll

Financial data organization

Budget creation & maintenance



Online Presence

Online Presence

Online Presence

image73

Content Production

Editing photos

Creating graphics using Canva

Uploading posts

Formatting posts to be published

Scheduling posts for publication

Adding internal links to posts

Proofreading posts

Editing posts

Managing editorial calendar

Topic research

Compiling, formatting and uploading eBooks


Social Media Management

Setting up new pages, accounts, groups, etc.

Sharing images/videos/articles

Designing banners, headers and backgrounds

Creating giveaways and contests

Setting up  & uploading content to social scheduling tools

Writing or updating online business profiles on platforms


Online Marketing

Setting up webinars

Creating and managing giveaways and promotions

Designing fliers and brochures


Website Management

Setting up new sites

Adding new pages

Customizing themes

Setting up integrations (with social media, mailing lists, etc.)

Setting up and integrating a shop page and/or payment gateway


Audio/Video Management

Upload videos to hosting platforms

Inserting audio or video files on blog or website

Sharing audio or video files across platforms

Audio or video transcription

Miscellaneous

Online Presence

Online Presence

image74

  

Event Planning 

Managing complex events 

Company Christmas party, 

Team building events, 

Off-site meetings, 

Training and conferences 

Planning event budgets, 

Objectives, 

Themes,

Seating 

Coordinating with suppliers.


Customer Support

Processing orders and shipments

Processing refunds

Handling customer inquiries

Operating live chat

Following up on orders, inquiries, etc.

Updating member records 

Inviting/approving requests to join membership community 

Setting up/updating CRM


Virtual Receptionist

Answer calls, & web chats for multiple businesses & professionals simultaneously

Take messages

Book appointments

transfer calls

understand & anticipate caller's needs

Provide accurate business & product information


Technology & Software Experience

View an extensive list of my technology experience. The list is constantly being updated as I learn new skills and programs. 

Services Checklist

Download this extensive task checklist to help you decide your company's needs.

Training

View & download my detailed list of training courses completed through LinkedIn, US Small Business Administration, My Own Business Institute, QuickBooks, And Lehigh Carbon College.

Schedule a Consult today

Contact me

Want More Information?

Schedule a Meeting

To schedule a meeting, click here

Dragonfly Virtual Assistant

Arnaudville, Louisiana, United States

337-739-0784

Hours

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

Closed

Sun

Closed

See what our clients have to say